PRIVACY POLICY

Last Updated: February 3, 2026

Perfectly Sane Audio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information and intellectual property you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our hardware processing and audio engineering services.

1. Information We Collect

We collect information necessary to facilitate the “Hardware Pass” service and communicate with you effectively. This includes:

• Personal Identification Information: Name, email address, billing address, and phone number.
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us. Note: We do not store full credit card details; payments are processed through secure third-party payment gateways (e.g., PayPal, Stripe).
• Content Data: The audio files, session data, and production notes you upload or send to us for processing.
• Technical Data: Internet Protocol (IP) address, browser type, and version (if visiting our website).

2. How We Use Your Information

We utilize your data strictly for the following purposes:

• Service Fulfillment: To download your audio files, process them through our analog hardware chains, and deliver the result back to you.
• Communication: To discuss project specifications, revisions, and invoicing.
• Record Keeping: To maintain internal records of projects for administrative and tax purposes.
• Improvement: To improve our workflow and service offerings based on client feedback.

3. Handling of Audio Files (Content Data)

We treat your audio files as highly confidential proprietary information.

• Storage: Files are stored on secure, local drives and/or encrypted cloud storage during the active project phase.
• Retention: We retain project files for a period of [e.g., 30 days] after project completion to allow for immediate revisions or recalls. After this period, raw and processed audio files may be permanently deleted from our systems to ensure security.
• No Unauthorized Sharing: We will never share, lease, sell, or distribute your unreleased music or audio files to third parties without your explicit written consent.

4. Third-Party Services

We may use trusted third-party services to operate our business. These entities have their own privacy policies:

• File Transfer: (e.g., WeTransfer, Dropbox, Google Drive) for sending and receiving large audio assets.
• Payment Processing: (e.g., Stripe, PayPal) for handling transactions securely.
• Communication: (e.g., Email providers, Slack).

5. Data Security

We have implemented appropriate security measures to prevent your personal data and intellectual property from being accidentally lost, used, or accessed in an unauthorized way. Access to your data is limited to those employees, agents, and contractors who have a business need to know and are subject to a duty of confidentiality.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EEA/UK, CCPA in California), you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“Right to be Forgotten”).
• Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Postal Address: Perfectly Sane Audio, Platonos 22, 14122 Greece

Business Name: Perfectly Sane Audio

Email: hello@perfectlysane.studio